We're always available to help you on your trading journey.
Popular FAQs
We will continue to provide updates as the situation evolves
Online support for your account
Trade your way with flexible pricing options including spread only, spread + fixed commission, or STP Pro.
Robintradex actively complies with all anti-money laundering and anti-terrorism laws and regulations to the fullest extent that it can, under all applicable foreign and domestic laws. On an ongoing basis, we review account activity for evidence of suspicious transactions that may be indicative of money laundering activities. This review may include surveillance of: 1) money flows into and out of accounts, 2) the origin and destination of wire transfers, and 3) other activity outside the normal course of business. In order to be fully compliant with applicable regulatory requirements, Finderfxoptions.com may occasionally reach out for additional information and/or documentation from clients.
On Standard Accounts, Finderfxoptions.com is compensated via spreads, which are the difference between the bid and ask prices. On Commission Accounts, Finderfxoptions.com is compensated via spreads and a $5 commission per 100K. We work hard to provide transparent pricing and tight spreads.
Robintradex is registered with multiple regulatory bodies around the world and we take our commitment to financial strength and security very seriously.
The minimum withdrawal amount is $100, or all your available account balance (whichever is lower). You can withdraw a maximum of $100,000 per transaction if you are funding by bank transfer or debit card. Wire transfers & Crypto have no restriction on transaction size.
Yes, you are free to use multiple sources at any time to fund your account.
All customer deposits are kept separate from our own operating funds and distributed across a global network of custodian banks. Every bank we use holds an investment-grade rating and is monitored as per the guidelines set by the Risk Committee of GAIN's Board of Directors
Robintradex policies prevent any person other than the account holder(s) from accessing or trading an account unless the trader has been reviewed and approved as a Money Manager.
You can securely fund your account by logging in to your account and visiting the funding page. Robintradex cannot accept deposits from third parties. Please note that you may experience longer processing times if the name on the originating account does not match your Robintradex account.
The minimum initial deposit required is at least 100 of your selected base currency. However, we recommend you deposit at least 2,500 to allow you more flexibility and better risk management when trading your account.
If you forgot your username, please contact us for assistance. If you forgot your password, please click on LOGIN, forgot password and fill in your username and email. You’ll then receive an email with a link to reset your password.
We’re always here to answer questions, resolve issues and ensure you get the most out of your account.